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We are looking for a Technical Support Specialist – 4/25/2018

5/2/2018 – Position Filled

Technical Support Specialist
Proactive Networking – Carmel, IN 46032
$18 – $24 an hour – Full-time, Part-time

Proactive Networking is seeking an individual who is excited about technology and seeks to gain real world experience as an IT Professional. Candidates will receive the opportunity to work side-by-side with consultants with 15+ years experience working in IT.

This role will serve as one of the first points of contact for our customers and will work to ensure all communication to the customer happens in a timely fashion. Qualified candidates will display the ability to resolve the requests of the customer or schedule the task with an available colleague.

A successful candidate will display:

Cheerful disposition and customer first attitude
Strong organizational skills
Ability to learn and retain new tasks
Knack for explaining IT in layman’s terms
Excellent written and verbal Communication
Ability to keep detailed logs of work performed
Ability to manage a priority list

Job Types: Full-time, Part-time

Salary: $18.00 to $24.00 /hour

License or certification:

Driver’s License (Required)

Language:

English (Required)

Apply Here

What happened to the $100 laptop?

Back in 2008 I pre-ordered three of the One Laptop Per Child (OLPC) $100 laptops for $250 each in their “Buy one, Give one” campaign. After much delay they came in. I gave two of them to two tech guys in our office. After playing with them for a day, we were all in agreement that they were junk and I sold them on eBay for about what I paid for them. The Verge has the back story on why the promise of One Laptop Per Child didn’t pay out as planned.
Article at The Verge

Springtime means thunderstorms

A lot of money is spent in data centers and offices to prevent lightning from getting into electronics. Lighning tends to be an afterthought at most people’s homes, even though lightning causes major damage to home electronics.

My neighbor had to replace every electronic component in his home a few years ago, including his garage door opener, doorbell, tv’s, dishwasher, and of course computers. I was lucky in that the same strike only took out my battery backup / surge protector, which had clearly done its job. My new house has a whole house lightning arrestor at the main on the outside of the house. These are generally available from your power company for a couple hundred dollars or for a few dollars a month. They aren’t foolproof as strikes can still get in through your cable line or phone line.

Best practice is still to unplug anything you don’t want zapped when there is a storm close by, but given that unplugging is not always practical, suppression equipment is a good and inexpensive insurance policy.

Duke Energy in Indiana offers full home surge protection here.